BY SAMANTHA MELBOURNE Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Price & Quality4.8
- Return Policy4.6
- Customer Service4.2
- Shipping & Delivery4.8
Recent Customer Reviews (12)
Jessica Frankfurter
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Skye Gibbons
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Verney Pitre
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Keira Giles
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Barbara Cummins
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Robert Warren
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Carol Benton
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Barbara Fischer
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Bente Knudsen
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Jörg Fuhrmann
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BY SAMANTHA MELBOURNE Pros & Cons
Pros
1
Visually Stunning Products: The website offers visually stunning and well-designed products, such as the Denmark Wrap Dress, which are praised for their beauty and fit.
2
Complimentary Shipping: Standard shipping is complimentary for all domestic orders, making it convenient for customers within Australia.
3
Customer Support: The website provides a responsive customer support system, with a promise to answer emails within 48 hours during working hours.
4
Size Guides: Detailed size guides are available to help customers choose the right size, ensuring a better shopping experience.
CONS
1
Limited Sizing Options: Some customers have reported that the dress loses its shape quickly after a few wears, which might be a concern for those who value durability.
2
Order Changes: Once an order is processed for shipment, changes to the order details cannot be made, which might be inconvenient for customers who need to make adjustments.
3
Out-of-Stock Items: If an item runs out of stock after an order is placed, the customer may receive a refund or credits for future purchases, which could be frustrating for those who are eager to receive their items.
BY SAMANTHA MELBOURNE Features and Benefits
Features
Plus-Size Clothing
Offers trendy plus-size and curve-friendly collections for various occasions, including wrap dresses, tops, skirts, and palazzo pants.
Melbourne-Made
All products are proudly crafted in Melbourne with sustainable practices to minimize waste and environmental impact.
Flexible Sizing
Stretch jersey offers ample sizing flexibility, and a size guide is provided to help customers choose the right size.
Domestic Shipping
Complimentary standard shipping for domestic orders.
Exchange Policy
Exchanges are available if the customer is not fully satisfied, with the customer responsible for return shipping costs.
Personalized Support
Customers can contact the team via email or Facebook for assistance with sizing and other queries.
High-Quality Fabric
The fabric used is described as lovely and stretchy, providing a comfortable fit.
Positive Feedback
Customers have praised the dresses for their flattering designs, excellent fit, and vibrant colors, with many expressing their satisfaction and loyalty to the brand.
Design Your Perfect Dress
Customers can choose the length and sleeve type for their wrap dresses, offering a high degree of customization.
Repeat Purchases
Many customers have purchased multiple items from the brand, indicating high customer satisfaction and loyalty.
Visually Stunning Products
The website offers visually stunning and well-designed products, such as the Denmark Wrap Dress, which are praised for their beauty and fit.
Customer Support
The website provides a responsive customer support system, with a promise to answer emails within 48 hours during working hours.
Size Guides
Detailed size guides are available to help customers choose the right size, ensuring a better shopping experience.